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Issue with Firmware Update on WF-4730 Printer
Problem Description
I am facing issues with updating the firmware on my WF-4730 printer. This is the second printer I have tried the firmware update on, but I keep getting a failure message indicating that the update did not install correctly. I have already purchased the license for the firmware update and have sent two emails seeking help for this issue, but have not received any response yet. I suspect that there might be an issue with the firmware update process, as the same problem is occurring on both printers and the update is not installing successfully.Request for Assistance
I kindly request any available assistance to help resolve this issue with the firmware update on my WF-4730 printer.Current Firmware Version Check
Could you please confirm the current firmware version installed on the printer? You can check this information using the WIC utility and provide us with a screenshot for reference.Next Steps
If the firmware version is correct, the next step would be to use the License.exe utility along with the Activation Key for further troubleshooting.Please provide any guidance or assistance that you can offer to help resolve this firmware update issue. Thank you.
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