Lạc Việt Ngọc
New member
Printer Troubleshooting
Issue Description
I downloaded the license exe but my printer is not showing up. It is in the USB001 slot so I am unsure what is going on. Please help!
Possible Solutions
1. Change USB port
2. Replace USB cable with a new one
3. Delete all other printers installed on your PC
4. Reboot PC and restart printer
Took me a little bit to get a new USB. I done all you have stated, and it still is not showing.
Additional Information Requested
Good day.
- What OS are you using?
- What is the printer model?
- Are you normally print via USB or Wi-Fi?
- Are you using USB-A to USB-B cable and connecting it to the port at the back?
- Are you sure that USB connection is enabled in the printer's settings?
Also, please, read this topic for more information:
Loading…
forum.2manuals.com
I am using Windows 11
Printer is WF 2830
This is a brand-new printer, so I haven't used it for normal print.
Yes, brand new USBA to USBB to a laptop so I have 3 slots, but I have also used all of them.
It is enabled in the printer's settings; however, Wi-Fi is connected as well.
Please, check PM.
Contact Admin
Whatsapp: https://wa.me/+84915589236Telegram: https://t.me/nguyendangmien
Mobile/Zalo: 0915 589 236
Facebook: https://www.facebook.com/nguyendangmien