Lạc Việt Ngọc
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Printer Troubleshooting
Issue Description
I downloaded the license exe but my printer is not showing up. It is in the USB001 slot so I am unsure what is going on. Please help!
Possible Solutions
1. Change USB port
2. Replace USB cable with a new one
3. Delete all other printers installed on your PC
4. Reboot PC and restart printer
Took me a little bit to get a new USB. I done all you have stated, and it still is not showing.
Additional Information Requested
Good day.
- What OS are you using?
- What is the printer model?
- Are you normally print via USB or Wi-Fi?
- Are you using USB-A to USB-B cable and connecting it to the port at the back?
- Are you sure that USB connection is enabled in the printer's settings?
Also, please, read this topic for more information:
FAQ _ How to update and activate chipless firmware - Complete Guide
The purpose of this guide is to help you through process of making your printer to work in chipless mode. Please, read it carefully and make sure that you understand all the required steps and possible consequences. Table of contents: Choosing right firmware version for your printer Preparing for...
forum.2manuals.com
I am using Windows 11
Printer is WF 2830
This is a brand-new printer, so I haven't used it for normal print.
Yes, brand new USBA to USBB to a laptop so I have 3 slots, but I have also used all of them.
It is enabled in the printer's settings; however, Wi-Fi is connected as well.
Please, check PM.
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